We’re thrilled to let you know that the "Sell" feature is now fully available for users with US-issued cards. We know it’s been a long wait, and we are incredibly grateful for your patience and understanding while the our exchange partners worked to resolve the issue.
Your support means the world to us, and we truly appreciate you sticking with us through this delay. Thank you for being part of the Jiggle community!
Best wishes, Jiggle Support
Posted Dec 08, 2025 - 13:34 UTC
Update
We regret to inform our U.S. users that the ability to sell cryptocurrency and receive USD via bank transfer is currently unavailable due to technical issues with our exchange partner. We’re actively working to resolve the issue and restore this service. We appreciate your patience and understanding during this time.
Posted Jan 31, 2025 - 08:47 UTC
Update
We are pleased to inform you that the off-ramp feature is now available for US users through SWIFT bank transfer, offered by our exchange partner, Waltzer. Please note that there is a minimum off-ramp value of $1,000 USD when using this method.
We understand the importance of flexibility, and our exchange partner are actively exploring additional alternatives to provide more off-ramp options for our users moving forward. Thank you for your patience and continued support. If you have any questions, please feel free to reach out to our support team.
Posted Oct 07, 2024 - 16:05 UTC
Monitoring
We regret to inform you that due to unforeseen circumstances, the "Sell" feature is temporarily unavailable for users with US-issued cards. This issue sits with the Waltzer exchange, and their team is working diligently to resolve this issue as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience. We will provide updates as soon as we have more information.
Thank you for your understanding.
Best wishes, Jiggle support.
Posted Jul 13, 2024 - 04:00 UTC
This incident affected: Waltzer Exchange - Sell Crypto.